Your satisfaction is our priority. If you are not satisfied with your purchase, you may return it under the following conditions:

1. Eligibility for Returns

• Items must be returned within 14 days of delivery.
• Products must be unused, in original packaging, and in resaleable condition.
• Exclusions: Perishable goods, custom orders, or items marked as “Final Sale.”

2. Return Process

• Contact us at support@velociashop.com before returning an item.
• Provide order number, reason for return, and photos (if applicable).
• Ship the item to the address provided in our return instructions.

3. Refunds

• Refunds processed within 14 days of receiving returned items.
• Shipping costs are non-refundable unless the return is due to our error.